Privacy Policy

At fashnfusion, we are your trusted online destination for premium men’s and women’s accessories in India. Your privacy is our priority, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data, ensuring a secure, transparent, and personalized shopping experience.

By using our website, you agree to the terms outlined in this policy. We encourage you to review it carefully to understand how your information is handled and how we keep your shopping experience seamless.

fashnfusion is operated by Serenehaven Technologies Private Limited. When we mention "we," "us," or "our," we’re referring to fashnfusion, and when we say "you" or "your," we’re talking about you, our valued customer.

What Information Do We Collect?

When you shop with fashnfusion, we may collect the following:

Personal Information: This includes details like your name, email address, phone number, shipping address, and payment information. We collect this data to process your orders accurately and offer you a smooth shopping experience.

Non-Personal Information: We gather information about your browsing behavior, the device you use, and your preferences. This helps us improve website functionality and enhance your overall experience.

We only collect information necessary to complete your transactions, improve customer service, and provide you with a better shopping journey. Rest assured, your data is handled responsibly and used only for legitimate purposes related to your interaction with us.

How We Use Your Information

The information we collect allows us to:

Process Your Orders Efficiently: We use your data to handle your orders quickly and accurately.

Keep You Updated: We send you order confirmations, shipping updates, and personalized promotions tailored to your preferences.

Enhance Your Shopping Experience: We customize your shopping journey based on your preferences and past interactions with our website.

Additionally, we may use your information to improve our website and services, as well as to send marketing updates if you’ve opted in. We respect your preferences and ensure you won’t receive any unwanted communications from us.

Cookies and Tracking Technologies

To provide a better shopping experience, we use cookies, which are small files stored on your device. Cookies help us:

• Remember your preferences.
• Track items in your cart.
• Improve the overall functionality of our site, creating a seamless experience.

You can adjust your cookie settings through your browser at any time. Please note that disabling cookies might limit some site features. We use cookies to:

• Analyze website traffic and improve user experience.
• Show you personalized ads based on your shopping behavior, keeping you updated with relevant offers.

How We Protect Your Data

Your security is our top priority. We use industry-standard security measures to protect your personal information:

SSL Encryption: Your payment details are secured with encryption.

Firewalls & Advanced Technology: We implement firewalls and advanced security technology to prevent unauthorized access.

Internal Policies: Our team follows strict guidelines to ensure your data is handled responsibly and safely.

We continuously update our security measures to stay ahead of potential threats, ensuring that your information remains private and protected.

Sharing Your Information with Trusted Partners

Your privacy is important to us, and we never sell or rent your personal information. However, to fulfill your orders and provide excellent service, we may need to share your data with trusted partners, such as:

• Shipping Companies to deliver your orders.
• Payment Processors to process your payments securely.
• Email Service Providers to send you important updates.

These partners only use your data to perform specific tasks related to your orders and are bound by strict confidentiality agreements.

We may also share non-personal data (like browsing trends or preferences) with third parties for analytics or advertising purposes. This helps us improve our services and deliver content that’s more relevant to you.

Your Rights and Choices

You have full control over your data. At fashnfusion, we believe in giving you the power to manage your personal information. You can easily access, update, or delete your details whenever you choose. If you'd like to make any changes, simply reach out to us using the support options available on our website, and we'll respond promptly to your requests.

Not interested in receiving promotional emails? No worries! You can opt-out at any time by clicking the "unsubscribe" link in any of our emails or by adjusting your email preferences in your account settings.

Children's Privacy

Our website is intended for adults, and we do not intentionally collect personal information from children under 18 years of age. If we become aware that a child under 18 has shared personal information with us, we will immediately delete the data and discontinue any further communication.

If you're a parent or guardian and believe that your child has shared personal details with us, please contact us so we can address the situation right away.

Data Retention

We keep your information for 8 to 12 months to meet business and legal requirements. Your account details will stay stored until you request its deletion. Transaction records are retained for compliance purposes and to resolve any disputes. Once we no longer need the data, we ensure it’s securely deleted or anonymized.

Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or to meet legal requirements. Any updates will be posted on this page, with the date of the most recent revision noted at the bottom.

We recommend that you review this page periodically. Your continued use of our website after any changes to the privacy policy indicates your acceptance of those updates. Please rest assured that your privacy is always our top priority.

Contact Us

Have questions or concerns about our privacy policy or how we handle your personal information? We’re here to help! Our friendly customer support team is available to assist you with any inquiries.

Your privacy and security are extremely important to us, and we’re dedicated to providing a safe, seamless experience for all our customers.

You can reach us at serenehaventechnologiesprivate@gmail.com. We’re always happy to address any concerns you may have!